Team Problem Solving
Team dynamics often create their own set of problems. Don't try to find solutions alone - do it with the proven resolution techniques outlined in this easy-to-follow, ready-to-apply program.
This interactive training course based on the book "Team Problem Solving" by Sandy Pokras shows you step-by-step how to rationally confront issues and how to systematically resolve them.
Real solutions prevent recurrent problems.
Benefits
Learn from the experts how to identify and overcome obstacles as a team.
Understand how to use the best techniques to resolve issues effectively
This self-paced course will guide you through the steps to find the best solutions.
Course Outline
Section A: Team Problem Solving
Introduction
Course Overview
Fact File
Section B: Problem Recognition
Process
Gathering Information
Fact File
Section C: Problem Labeling
Data Collection
Labeling Techniques
Defining the Label
Fact File
Section D: Problem-Cause Analysis
Root Cause
Techniques
Fact File
Section E: Optional Solutions
Confirming Root Cause
Search for Solutions
Fact File
Section F: Resolving the Problem
Decision Making
Fact File
Action Planning
The Six Steps
Price: £99 (including VAT and delivery) for Single User Licence