Powerful Communication Skills
Communicating is more difficult in today's fast-paced technological world. It takes special skills to get people to listen to you - skills you will learn in this interactive media presentation.
This dynamic training course will help you identify the key elements of communicating and learn specific techniques for improving.
Send a clear message...be a powerful communicator. You'll learn how to easily improve the way you communicate and start reaping the rewards immediately!
People will respond to you more positively. You won't have to repeat yourself over and over, trying to be understood. You'll be more in tune with what others need and be more assertive in getting your needs met. Send a clear message...be a powerful communicator.
Benefits
You will easily improve the way you communicate and start reaping the rewards immediately!
Your new skills will generate meaningful results - people will respond to you more positively.
You will become an effective problem solver and be in tune with what others need
Course Outline
Section A: Introduction
Tour
Communication Skills
Section B: Listening Concepts
Attending
Following
Reflecting
Listening Skills
Section C: Communication Methods
Passive
Aggressive
Assertive
Emotional Control
Being Effective
Section D: Basic Communication Skills
Nonverbal Skills
Body Language
Eye Contact
Public Speaking
Writing Skills
Applying Skills
Section E: Pressurized Situations
Overview
Negative Self-talk
Handling Criticism
Problem Solving
Conflict Management
Section F: Communication Tools
Charisma
Technology
Applying Concepts
Conclusion
Price: £149 (including VAT and delivery) for Single User Licence