Giving and Receiving Feedback
Feedback is essential to personal and professional communication. But, there are both opportunities and perils in the feedback process.
The art of Giving and Receiving Feedback training program helps you offer constructive, rather than critical, suggestions for improving performance. Learn to receive feedback with a receptive, not defensive, attitude with real-world case studies and behavioral examples.
Benefits
Learn effective ways to use these skills through this entertaining and informative program.
Be positive and direct when communicating concerns.
See results as you incorporate the methods learned in this course
Course Outline
Section A: Critical Feedback
Self-Assessment
Objectives
Introduction
Early Influences
Assessment
Section B: Responding to Critical Feedback
3 Types of Feedback
Feedback Attack
Responding to Feedback
Feedback Attack
Assessment
Section C: Giving Constructive Feedback
Steps to Giving Feedback
Listen Up
Workplace Feedback
Giving Positive Feedback
Feedback Attack
Summary
Conclusion
Price: £149 (including VAT and delivery) for Single User Licence