Excellence in Supervision
The Excellence in Supervision training course gives new supervisors the tools and experiences to start on the right track and provides existing supervisors with practical and proven strategies for success.
Discover the critical success factors supervisors need to create a positive, powerful, motivating environment for employees. With Excellence in Supervision, you can quickly learn and immediately apply the people skills needed to succeed.
Benefits
You will learn how to communicate in ways that will motivate others to perform with pride.
Understand techniques for coaching effectively and watch productivity climb.
Get people to take ownership of their jobs - create the perfect team!
Course Outline
Section A: Getting Started
Self-Assessment
Objectives
Introduction
Supervisory Power
Case Study
Assessment
Section B: Managing Performance
Setting Expectations
Giving Feedback
Handling Problems
Staying Flexible
Assessment
Section C: Communicating Proactively
Delegating Tasks & Time
Effective Meetings
Talking to Your Boss
Case Study
Assessment
Section D: Coaching for Excellence
The Good Coach
The Coaching Process
Assessment
Section E: Dealing with Change
A Modern Skill
Positive Change Management
Case Study
Conclusion
Price: £149 (including VAT and delivery) for Single User Licence
