Assertiveness Training
Assertiveness has been a hot topic for more than a decade. And why not? People who master assertiveness skills go farther - faster - in today's competitive business environment because they know how to respond appropriately to workplace challenges.
While other training resources on assertiveness concentrate on the 'Why,' this unique training course focuses squarely on the 'How-To.'
By applying the 12 powerful action steps outlined, you'll discover how to tap into your own abundant supply of assertiveness.
Benefits
Understand how to change the status quo and improve your working conditions.
Increase your self-confidence, boost your effectiveness and guarantee your success.
You will be amazed at the results as you use the powerful negotiation techniques.
Course Outline
Module One
Overview
Step 1 - Like Me
Step 2 - Know Me
Roles
Responsibility
Relationships
Step 3 - Know Them
Step 4 - Grow
Review
Module Two
Overview
Negativity
Feedback
Step 5 - Take Action
Conversation Model
Step 6 - Anticipate
Step 7 - Be Positive
Step 8 - Persist
Review
Module Three
Overview
Five Different Behaviors
Decision Making
Step 9 - Lighten Up
Step 10 - Take Care of Me
Leadership Qualities
Step 11 - Have Patience
Step 12 - Be Committed
Review
Price: £99 (including VAT and delivery) for Single User Licence
